The ball is just days away from dropping in Times Square with revelers anticipating 2019 by making resolutions to act better in the coming year. The most human of all traits is to make mistakes. Correcting our wrongs is often a long, arduous task; however, machines are far more capable at avoiding mistakes by isolating […]

I think we’ve forgotten what it means to talk. Over the last couple of months, I’ve held dozens of discussions with colleagues, clients, and friends on what it means to build a Voice User Experience (VUX), also known as Conversational UI. I found out that although we are struggling to solve technical issues building voice and chatbots, the real […]